Today Ben Parr of Mashable reported that Disney has partnered with location-based mobile app Gowalla to help visitors further engage with their two flagship theme parks – Disneyworld and Disneyland – via mobile check ins and stamps.
This is a significant partnership for Gowalla who is often left in the dust behind mobile check in dominators Foursquare and Facebook Places (I wrote about the launch of Facebook Places back in August, you can read the full post here).
Parr describes some of the details of the partnership and agrees, this is a monumental deal for Gowalla. He writes:
“ . . .Gowalla and Disney have created literally hundreds of stamps for rides and locales within the two parks. Everything from the fireworks show to “Finding Nemo-The Music” offers a stamp or pin that can be earned by checking in. This is a major win for Gowalla; Disney is the world’s most-recognized entertainment brand, and any form of promotion by Disney should drive new users and extra attention to the location-based service. It’s struggled to keep a high profile in the face of stiff competition from Foursquare, which raised $20 million earlier this year, and Facebook, whose Places feature recently got a new deals platform.”
Joshua Brustein of the New York Times reported that Gowalla currently has 600,000 users as compared to the 120 million people that visited the Disney theme parks last year. Brustein accurately comments, “Gowalla’s user base would skyrocket even if it converted a miniscule proportion of Disney’s users into new users.”
Why haven’t Foursquare or Facebook Places announced these types of partnerships? According to a post on Gowalla’s corporate blog an incredible amount of time and human resources went into customizing this mobile platform. The blog post reads:
“We’re launching over 100 new featured stamps within Disney Parks today, with over 100 more expected by the end of the year. Each featured Disney stamp was painstakingly rendered in pixel form by Gowalla with the guidance of the Disney creative team — bringing you an experience that is truly 100 percent Gowalla and 100 percent Disney.”
Congratulations to Gowalla on teaming up with the most recognizable entertainment brand on the planet. Naturally this announcement will breed intensified competition from competitors, but for now, Gowalla is at the happiest place on earth.
Here at RaceTalk we’re huge fans of the ABC comedy Modern Family, so imagine my delight when discovering a social media platform (and iPhone app) called PHILO has created a way for users to check-in to their favorite TV shows.
According to Mashable, PHILO describes itself as “Twitter and Foursquare for TV fans.” Users check-in to their favorite, participating TV shows to declare their allegiance and to win badges and physical prizes.
Like this idea? PHILO isn’t the only player in the game. Competitors Get Glue and Miso also offer similar check-ins and all three platforms provide the ability to link your updates to Facebook and Twitter.
This comes as great news to people who may not use Foursquare or Gowalla because they feel checking in to hotels, restaurants, airports, etc compromises their physical safety. Checking in to a television show allows you to proudly display your fandom, without giving away your physical location.
Shows that have already hosted check-ins include: ABC’s Modern Family and Dancing with the Stars, as well as NBC’s Community and Chuck.
What are you waiting for? Plop on the couch and check-in!
This morning Leena Rao reported for Tech Crunch that Skype has launched Skype 5.0 with new features, most signifcantly, intergration with Facebook. While Skype has become the standard go-to for video calling, there was no social aspect to the service. Rao described the new integration:
“After logging in via Facebook Connect, you’ll be able to see your Facebook News Feed with the Skype interface, post status updates that can be synced with your Skype mood message and comment and like friends’ updates and wall posts.”
As a Skype user, I am thrilled to know that I can now access my entire Facebook social network and enjoy the free Skype services (phone calls and video calling) with all my Facebook friends. It will be interesting if the two companies collaborate to add new dimensions to this partnership for their joint users.
In addition to integrating with Facebook, the New York Times reported two weeks ago that Skype has also struck a deal with Avaya to intergrate with corporte phone systems. Verne Kopytoff detailed the news:
“Hoping to make inroads into big businesses, Skype joined on Wednesday with Avaya, a major seller of corporate phone systems. As part of the deal, Avaya will integrate Skype into its bundle of products for customers in the United States. . . Skype and Avaya both say that Skype could be used in calls centers and by sales staff. The technology would reduce corporate phone bills and allow consumers who use Skype to call companies free from a computer.“
While the Skype products may seem simple, their strategic decisions to align with the largest social network and a major telecommunications provider for businesses is nothing short of genius.
This week USA Today’s Bruce Horovitz reported that McDonald’s has taken their social media strategy to a new level of engagement by planting their own, branded farm via Facebook’s incredibly popular application, FarmVille.
For the past24 hours, McDonald’s sponsored FarmVille’s first-ever branded farm. For the full day Thursday October 7th, users who interacted with the McDonald’s farm were rewarded with virtual prizes to decorate their personal FarmVille empires. Rewards included items like virtual, McDonald’s branded hot air balloons.
Why FarmVille you may ask? How many FarmVille users could there really be? Answer? 18 million.
McDonald’s director of media, Anja Carroll, told USA Today, “This is all part of a larger social-media strategy. It’s difficult to ignore the sheer volume of the audience that FarmVille brings.”
McDonald’s is a superb example of a company taking their Facebook activity beyond their corporate page and continuing to strategize new and effective ways to target their ideal audience. I’m lovin it.
Early this week Universal Pictures invited RaceTalk to attend a private screening of the documentary “Catfish.” Given our extensive coverage of social media, and particularly Facebook, the studio felt we were the perfect viewers.
The film follows a young, New York City based photographer, Yaniv “Nev” Shulman as he forms relationships with a family in Michigan. After seeing one of Nev’s photographs in the New York Sun, this Michigan family sends him a painting of his photograph, done by their eight year old daughter Abby.
Nev winds up “friending” Abby’s mother, father, sister, brother and more via Facebook and communicates with them regularly. Over the coming months they share countless emails, Facebook messages, phone calls, photos, videos, song recordings, and of course, more paintings. Eventually, Nev begins to form a romantic bond with Abby’s older sister Megan. He talks to her every day on the phone, via text, email and she sends photos and recordings of her singing songs she wrote for him.
One evening Nev discovers via the power of Google and YouTube, that Megan has been sending music recordings that are in fact stolen from an artist named Amy Karney. When he confronts her about it, she becomes frazzled and overly emotional. From this conversation on, things with Megan and the entire family begin to unravel. In an attempt to get some closure on what now feels like a mountain of lies, Nev and the two film makers (his older brother Ariel and their friend Henry) decide to drive to Ipsheming, Michigan to meet the family in person and uncover the truth.
Without spoiling the ending, because if you are an active user of Facebook you must see this movie, I will say that “Catfish” caused me to rethink my personal approach to Facebook. As a PR professional, we counsel our clients on the use of social media and the real-time web, and encourage them to share, share often, and share with complete transparency. We position social media as an easy, low cost way to reach your target audience on the websites and applications they are already using. Personally, we do the same. We use our Facebook profiles to share photos, videos, articles we enjoy, blog posts we write and more. Facebook has become so ubiquitous; we behave this way without question.
In David Kirkpatrick’s book “The Facebook Effect” he chronicles the early days of Facebook when a user was required to have a college, .edu email address to join. Mark Zuckerberg felt the university email address provided a level of authenticity that you are who you say you are. Once Facebook was opened broadly, and that requirement disappeared, you could use any email address to sign up, even a fake one.
“Catfish” demonstrates that the internet and in this case Facebook, allows users to not only share content, but to also steal content; to poach photos, videos, music and more and re-purpose it for their own use. The current explosion of content on the internet and social networks provides users with the ability to pluck content off the web and create an entire identity with stolen information.
Nev is still an active user of Facebook. His experiences have not diminished his use of the network. However, “Catfish” will force you to re-think the way you use Facebook and exactly how open you want to be with your personal information and the people you allow into your network. This film is a haunting, brutally real look at the power of social media.
Back in April I wrote about Jeff Pulver’s 140 Character Conference that was taking place in New York City. I praised the conference and its attendees for providing advice on social media best practices live from the event. The live tweeting was so impressive I felt like I was there in the auditorium.
Yesterday, I actually was in the auditorium as Pulver brought his traveling conference to Boston for the first time. The conference began at 9:00 am and went until 6:00 pm with over 61 speakers on the roster. Each group that took the stage had 10 minutes to share how Twitter and/or the real-time web have impacted their goals professionally and personally. Below, a few highlights from the day:
Jeff Pulver, @jeffpulver – Check out Pulver’s opening remarks to kick off the day:
John Daley, @Boston_Police – Daley, deputy superintendent for the Boston Police, shared that the department is using Twitter to broadcast vital, public safety information to the city of Boston and their broader Twitter followers. The police see Twitter as an effective way to disseminate critical information in real-time. Daley also noted that citizens have begun reporting crimes to the police via Twitter. They tweet updates and photos, typically of crimes they consider “too small” to dial 911. Who knew!
C.C. Chapman, @cc_chapman – C.C. is on a mission. A mission to give dads who blog as much power and recognition as the infamous “mommy bloggers.” During what was by far the most animated speech of the day, C.C. shared his personal quest to force consumer brands to recognize fathers as a key sales demographic. Marketers, pay attention. The dads have wallets too.
Patrick Larkin, @bhsprincipal – Larkin is the principal of Burlington High School where he is trying to bring the school into the digital revolution. In addition to teaching a Web 2.0 class to his students, Larkin is working to educate families on the importance of digital education for students. During his panel, Larkin said, “We need to teach our children to use social media. Without that, the diploma doesn’t mean much.”
Amanda Palmer, @amandapalmer – Palmer, best known as part of the musical group the Dresden Dolls, shared with the audience that, “I was able to ditch my management and my record label to launch an album all via the internet.” She went on to say how her Twitter followers have been incredibly supportive and a resource she didn’t realize would be so critical. She said, “Life is becoming easier, faster and cheaper as we harness the power of social media.” Rock on, Amanda!
Georgy Cohen, @radiofreegeorgy – Cohen is the managing editor of web communications for Tufts University and has one of the best understandings of the power of social media that I have encountered. Not only does she see the value in active social media platforms for the university, but she is consistently engaging with students, staff and alumni to build meaningful relationships. Cohen hit the nail on the head when she said, “We have to be in the ‘now’ because our brands already are, whether we are or not.” I was also impressed by Cohen’s decision to harness the strength of content creation and launch a Tufts website called Jumble (their mascot is the Jumbo) to aggregate all of the best content created by students, staff and alumni. For colleges and university seeking social media best practices, look no further than Tufts.
Chris Brogan, @chrisbrogan – Brogan, a high profile social media player, author and the president of New Marketing Labs, spoke to the group about Twitter and other web applications simply serving as a platform for larger goals. In one of the best quotes of the day he quipped, “No one ever asked Hemmingway what kind of pencil he wrote with. Don’t ask me what blog platform I use! That’s not the point.” View Brogan’s entire talk here:
For more information on the speakers at the Boston 140 Characters Conference, check out my live updates @MollyGaller on Twitter or the #140conf hashtag.
At the close of the event, Pulver said, “This conference is not a tech event, it’s a life event.” Thank you, Jeff Pulver, for a superb day that reminds us all that the next big thing could be just a tweet away.
Steve Lohr of the New York Times took an interesting look over the weekend at the unique role that start-ups can play in helping the economic recovery. While many people believe small businesses are the key to stabilizing the economy and creating jobs, new research indicates that the age of a business (rather than the size) may be a better indicator of creating jobs and strengthening the overall market. Therefore, many folks are arguing, to generate jobs we must put a focus on seeding new ventures.
The article took me back to a conversation I had with Michael Gaiss of Highland Capital Partners earlier this summer (embedded above). During the conversation we touched on the current state of entrepreneurship and innovation in the U.S. and he had some interesting insight into how we can create ecosystems and environments for start-ups to thrive.
Boston, for example, has been trending in a positive direction in terms of enhancing the environment for innovation and entrepreneurship to thrive. Michael pointed to Mayor Menino’s creation of the Innovation District and the new incubators popping up around the greater Boston area with ties to angel and venture investors.
He also pointed to corporate efforts like PepsiCo10, which partnered his venture firm with PepsiCo and Mashable to form an innovation incubator that will offer free consulting, mentoring and digital opportunities to chosen start-ups.
This week Facebook announced the launch of a new feature – Facebook Places. Much like the mobile application Foursquare, Facebook Places will let you “check in” to your current location via Facebook on your smart phone. It will display your location updates to all of your Facebook friends.
You may find yourself asking – doesn’t this same application already exist with Foursquare, Gowalla and others? Why yes, yes it does. However, the Facebook Places application is also going to allow your friends to check you in to places, whether you like it or not.
Of course you can alter your Facebook privacy settings to disable the ability for other users to check you in, but the Facebook default settings will indeed allow your friends to check you in.
Facebook Places does allow businesses to “claim” their venue and provide updates to users who check in via the application (exactly like Foursquare).
While it may seem Facebook is simply duplicating an application that already exists by another provider, what the real concern is here is how Facebook is increasingly making moves to become a one-stop-shop for online and mobile activities.
For example, more people upload photos to Facebook than competing photos services like Kodak Gallery, Snapfish or Shutterfly. Facebook also has the Marketplace application which aims to compete with Craigslist. Businesses now consider their Facebook fan page as vital, if not more, than their company website. The addition of Facebook Places is another intentional move to gobble up competing online players.
Can Facebook extinguish enough competitors to ultimately become the singular destination for online and mobile sharing? What do you think?
We’ve been talking a lot about Facebook this week. The site hit 500 million users on Wednesday and has become a sheer force in our digitally obsessed society. Earlier this spring Facebook made the “Like” button universally available across the world wide web, not just on their own site. Brands and businesses have incorporated the “Like” functionality into their own websites to visually demonstrate customer support. While there was a great deal of buzz about the expanded reach of the “Like” button, there has also been a storm brewing around the concept of a “Dislike” button.
I for one would like to see Facebook add a “Dislike” button. If I can express my support for something so easily, why can’t I express my opposition or distaste? There are nearly 3.2 million people that agree with me who belong to a Facebook group called “Dislike Button.”
There are a few obvious reasons why Facebook has held off: first, there is potential for bullying and hurtful use of the proposed “dislike” button. While I would like to think Facebook users are capable of using the “dislike” button wisely, I am sure there are users that would be abusive.
A second reason is highlighted in a new column by Mashable founder and CEO Pete Cashmore for CNN. In his most recent column, Cashmore explains that the “dislike” button opens door for users to negatively impact the brands and businesses that use Facebook for marketing and promotions. He writes:
“Facebook will never add a Dislike button because it would damage the company’s relationships with brands, businesses and web publishers — these groups are essential for building both web traffic and ad revenue.”
While Cashmore makes a strong point that Facebook does not want to alienate the primary source of its revenue, Facebook has also been known to respond to strong user feedback.
Who do you think will win this debate? Are you on team Like or Dislike?
In a recent blog post, Socialnomics author Erik Qualman shared updated figures on Twitter’s presence in the online search game. Twitter has officially edged out Yahoo! and Bing in number of monthly searches. See graphic below:
At the Aspen Ideas Festival, Twitter founder Biz Stone shared that Twitter now has over 800 million search queries per day, which is a 33% increase from the last time he shared search figures in April (2010).
On his blog, Qualman writes, “We have indicated all along that Twitter & Facebook would be bigger search competition for Google than Yahoo and Bing. The fact that this is coming to fruition so soon is astounding. Social search and social commerce are becoming reality and it’s a great thing to see. Keep in mind we haven’t even mention YouTube and its social search activity.”
To the people who say social media is a fad, or that these sites are unimportant for business I say, think again. Consumers are searching for your products and services on Twitter, Facebook and YouTube and if you are not there, they will find another provider.
