This morning Gizmodo reported that Cisco has “axed the Flip cam.” The Flip video camera has been a great companion to many a PR professional at trade shows, conferences, industry events and for one-on-one Q&As. A moment of silence, please.
Jenna Wortham, a tech reporter for the New York Times, reacted via her Twitter account @jennydeluxe:
She is absolutely right. The “Swiss army-like smartphones” she is describing are going to become a one-stop shop for all your content creation needs. I am going to toss tablets into that ring too – the iPad 2, the Samsung Galaxy Tab and the like. What will be next, the death of the digital camera?
In a salute to the absolute supremacy of smartphones, I dedicate this song:
What do you think, readers? What device will disappear next?
This post is written by Lauren McCarty, an account executive at Racepoint Group. You can follow Lauren on Twitter at @McLauren84.
The media depicts stereotypical East Coasters as sarcastic, impatient and culturally enlightened. I never endorse stereotypes, but I’m here to tell you one East Coast fable holds some weight: incessant, obsessive smartphone use. And according to a new report from In-Stat, the entire country will soon follow the trend. In-Stat predicts that by 2012, over half the U.S. handset market will be comprised of smartphones. Android is expected to maintain its position as the leading operating system, and somewhat surprisingly, Nokia is predicted to sell more smartphones than Apple.
An Indiana native transplanted in the Racepoint Boston office, I noticed the smartphone divide as soon as I arrived in Boston in 2008. At the time, almost no one in Indianapolis had a smartphone, and if they did, it was a clunky Treo. The deciding factors when choosing a new phone were keyboard size, sleek design and color. Qwerty texting still reigned as the primary required feature, and while some phones offered mobile browsers and primitive apps, users were terrified of the unknown potential costs. In fact, I witnessed friends accidentally open their feature phone mobile browsers and shriek as they tried to exit as quickly as possible, convinced their monthly bill would instantly triple.
I resisted the smartphone peer pressure until last year, when I bought an iPhone 4. Unsurprisingly, it’s rarely left my palm since. I just returned from a vacation in Phoenix, and I noticed a decidedly different phone culture out West. In coffee shops and restaurants people read the paper and chatted with friends, tables unencumbered by the usual pile of black smartphones found in East Coast hang outs. Within my group of Midwestern-born friends, only two of six had smartphones, and no one had an iPhone. I really stuck out like a sore thumb checking Facebook every two hours and constantly complaining about insufficient broadband.
But it appears my initial observations are aging quickly as the smartphone tide begins to crest. Experts were hesitant to confirm the smartphone’s coming domination, with so many rural regions still favoring feature phones, but the new In-Stat report confirms it’s taking over. While some people will continue to resist, the future is clear: Smartphones are unstoppable, and the way we communicate with each other and access information has been forever changed.
The following is a guest post by RJ Bardsley, a SVP based in Racepoint’s SF office. If you like this post, check him out on Twitter (@rjbardsley) and his blog, BrandFiller.
By now you’ve all read that Steve Jobs is taking an indefinite leave of absence from his post as CEO of Apple. The news was hard to hear – for both technology enthusiasts and the financial community. Many are questioning Apple’s ability to innovate in the absence of Jobs. After all, it was Jobs who stepped in and not only rescued the company from the brink of extinction, but propelled it to greatness with game-changing products like the iPod and the iPhone.
It is fascinating to me that so much of this company’s image and respect hinges on one man’s name. Jobs is brilliant, but there are two reasons that I think Apple will continue to innovate.
First, there is and always has been a team behind Jobs. He is brilliant, but he has not been brilliant alone or in a vacuum. Success breeds success and while I am not deeply familiar with the personalities behind the Apple brand, I am sure there is a cadre of great minds already working on the next innovations in consumer electronics.
Second, Jobs built a culture of “design comes first” within Apple. This culture has set Apple apart from many of its competitors in the consumer electronics market. While Creative, RCA and others had MP3 players on the market as the Napster age swept the country in the late 1990s, Apple was the first to come to market with a sleek design for all three elements of consuming digital music: hardware, software and a commerce model. A corporate culture is bigger than one person – even the founder. It’s not impossible to dismantle that culture, but in my opinion it is unlikely to happen. Continue to expect beautiful things from Apple: they will probably deliver.
One other thing to consider with regards to Apple: over the last decade or so they have not been outside of the mainstream of ideas in consumer tech – they have just executed better. What I mean by that is they didn’t invent the digital music player with the iPod; they didn’t invent the idea of a lush mobile user interface with the iPhone; they didn’t invent the idea of a tablet computing device with the iPad; they just figured out how to deliver the most elegant products.
All that said, let’s hope Jobs is back at work and healthy in the near future.
“The Foursquare integration has two key components. First, Gowalla now lets you broadcast your check ins on not only its app, but Twitter, Tumblr, Facebook Places and Foursquare as well. Gowalla even lets you earn Foursquare badges and Facebook Deals through the iPhone app. As an added bonus, Gowalla also pulls in Foursquare Tips whenever you check in.”
This begs the question, why not just use Foursquare? Parr goes on to explain his theory on Foursquare’s reaction:
“Gowalla did not work with Foursquare on this integration; it was all done through the API. That leaves the real possibility that Foursquare could throw a big wrench into Gowalla’s plans by blocking its rival’s use of the API. The threat posed by Gowalla 3 is real; that alone could force Foursquare’s hand in the name of competition. It would also create a firestorm of controversy.”
In order to succeed in the market, Gowalla will have to differentiate itself from Foursquare and other mobile check in applications (like Facebook Places), encouraging the user to exclusively check in with their application.
Perhaps, Gowalla feels this integration will allow users to broadcast one check in across multiple apps, with just one touch to the Gowalla mobile app. If that’s the Gowalla game plan, it’s pure genius.
Here at RaceTalk we’re huge fans of the ABC comedy Modern Family, so imagine my delight when discovering a social media platform (and iPhone app) called PHILO has created a way for users to check-in to their favorite TV shows.
According to Mashable, PHILO describes itself as “Twitter and Foursquare for TV fans.” Users check-in to their favorite, participating TV shows to declare their allegiance and to win badges and physical prizes.
Like this idea? PHILO isn’t the only player in the game. Competitors Get Glue and Miso also offer similar check-ins and all three platforms provide the ability to link your updates to Facebook and Twitter.
This comes as great news to people who may not use Foursquare or Gowalla because they feel checking in to hotels, restaurants, airports, etc compromises their physical safety. Checking in to a television show allows you to proudly display your fandom, without giving away your physical location.
Shows that have already hosted check-ins include: ABC’s Modern Family and Dancing with the Stars, as well as NBC’s Community and Chuck.
What are you waiting for? Plop on the couch and check-in!
Back in April I wrote about Jeff Pulver’s 140 Character Conference that was taking place in New York City. I praised the conference and its attendees for providing advice on social media best practices live from the event. The live tweeting was so impressive I felt like I was there in the auditorium.
Yesterday, I actually was in the auditorium as Pulver brought his traveling conference to Boston for the first time. The conference began at 9:00 am and went until 6:00 pm with over 61 speakers on the roster. Each group that took the stage had 10 minutes to share how Twitter and/or the real-time web have impacted their goals professionally and personally. Below, a few highlights from the day:
Jeff Pulver, @jeffpulver – Check out Pulver’s opening remarks to kick off the day:
John Daley, @Boston_Police – Daley, deputy superintendent for the Boston Police, shared that the department is using Twitter to broadcast vital, public safety information to the city of Boston and their broader Twitter followers. The police see Twitter as an effective way to disseminate critical information in real-time. Daley also noted that citizens have begun reporting crimes to the police via Twitter. They tweet updates and photos, typically of crimes they consider “too small” to dial 911. Who knew!
C.C. Chapman, @cc_chapman – C.C. is on a mission. A mission to give dads who blog as much power and recognition as the infamous “mommy bloggers.” During what was by far the most animated speech of the day, C.C. shared his personal quest to force consumer brands to recognize fathers as a key sales demographic. Marketers, pay attention. The dads have wallets too.
Patrick Larkin, @bhsprincipal – Larkin is the principal of Burlington High School where he is trying to bring the school into the digital revolution. In addition to teaching a Web 2.0 class to his students, Larkin is working to educate families on the importance of digital education for students. During his panel, Larkin said, “We need to teach our children to use social media. Without that, the diploma doesn’t mean much.”
Amanda Palmer, @amandapalmer – Palmer, best known as part of the musical group the Dresden Dolls, shared with the audience that, “I was able to ditch my management and my record label to launch an album all via the internet.” She went on to say how her Twitter followers have been incredibly supportive and a resource she didn’t realize would be so critical. She said, “Life is becoming easier, faster and cheaper as we harness the power of social media.” Rock on, Amanda!
Georgy Cohen, @radiofreegeorgy – Cohen is the managing editor of web communications for Tufts University and has one of the best understandings of the power of social media that I have encountered. Not only does she see the value in active social media platforms for the university, but she is consistently engaging with students, staff and alumni to build meaningful relationships. Cohen hit the nail on the head when she said, “We have to be in the ‘now’ because our brands already are, whether we are or not.” I was also impressed by Cohen’s decision to harness the strength of content creation and launch a Tufts website called Jumble (their mascot is the Jumbo) to aggregate all of the best content created by students, staff and alumni. For colleges and university seeking social media best practices, look no further than Tufts.
Chris Brogan, @chrisbrogan – Brogan, a high profile social media player, author and the president of New Marketing Labs, spoke to the group about Twitter and other web applications simply serving as a platform for larger goals. In one of the best quotes of the day he quipped, “No one ever asked Hemmingway what kind of pencil he wrote with. Don’t ask me what blog platform I use! That’s not the point.” View Brogan’s entire talk here:
For more information on the speakers at the Boston 140 Characters Conference, check out my live updates @MollyGaller on Twitter or the #140conf hashtag.
At the close of the event, Pulver said, “This conference is not a tech event, it’s a life event.” Thank you, Jeff Pulver, for a superb day that reminds us all that the next big thing could be just a tweet away.
In a post by Matthew Ingram for GigaOm, Twitter CEO Ev Williams shares that mobile use of the free, micro-blogging service has grown 60 percent since April. Williams also announced that Twitter has 145 million registered users, a 40 percent growth in overall users since April.
Given Twitter’s immense popularity it is no surprise that the company has seen a steady rise in user numbers, however what is interesting is the number of users who first activate the service on a mobile device. Presently, 16 percent of all Twitter users activate via mobile.
For that reason, Twitter has its own iPhone application and recently launched an application for the iPad. Several outside vendors have also launched mobile applications for Twitter.
Williams said on the Twitter corporate blog, “We quickly understood that we were doing users a disservice by not having a great client on each of the major mobile platforms.”
He went on to say, “As we had hoped in April, these clients are bringing more people into Twitter, and, even better, they are attracting and retaining active users. Indeed, 46 percent of active users make mobile a regular part of their Twitter experience.”
For businesses considering putting resources behind a mobile application, let Twitter’s success be a reinforcing pat on the back that you’re headed in the right direction.
MTV’s public health campaign encourages young people to get routinely checked for sexually transmitted diseases (STDs). The Associated Press reports, “MTV says the idea is to remove the stigma attached to getting checked out for STDs.”
While this is a nice idea in theory and I applaud MTV for fully integrating mobile into their campaign outreach, I think most people, no matter how much they typically share via Foursquare, are unlikely to publicly broadcast their appointment for STD screenings.
This Foursquare partnership would be more successful if it was linked to MTV’s political campaign, “Rock the Vote” which encourages young people to register to vote and make their voices heard. If they offered a badge for checking in to a voting location, I think the response would be tremendous.
What do you think? Can MTV leverage Foursquare for such a person declaration?
This week Facebook announced the launch of a new feature – Facebook Places. Much like the mobile application Foursquare, Facebook Places will let you “check in” to your current location via Facebook on your smart phone. It will display your location updates to all of your Facebook friends.
You may find yourself asking – doesn’t this same application already exist with Foursquare, Gowalla and others? Why yes, yes it does. However, the Facebook Places application is also going to allow your friends to check you in to places, whether you like it or not.
Of course you can alter your Facebook privacy settings to disable the ability for other users to check you in, but the Facebook default settings will indeed allow your friends to check you in.
Facebook Places does allow businesses to “claim” their venue and provide updates to users who check in via the application (exactly like Foursquare).
While it may seem Facebook is simply duplicating an application that already exists by another provider, what the real concern is here is how Facebook is increasingly making moves to become a one-stop-shop for online and mobile activities.
For example, more people upload photos to Facebook than competing photos services like Kodak Gallery, Snapfish or Shutterfly. Facebook also has the Marketplace application which aims to compete with Craigslist. Businesses now consider their Facebook fan page as vital, if not more, than their company website. The addition of Facebook Places is another intentional move to gobble up competing online players.
Can Facebook extinguish enough competitors to ultimately become the singular destination for online and mobile sharing? What do you think?
If you’re a foodie, you have a login for restaurant reservation website OpenTable. If you’re gadget savvy, you may also have their mobile app on your smartphone. The popular reservation service has seen great success thus far in 2010, confirmed by their recently quarterly earnings announcement.
In a post by Erick Schonfeld of TechCruch, he reports “OpenTable is installed in 14,128 restaurants and seated 15.6 million diners last quarter, up 27 percent and 52 percent, respectively.” Not only is OpenTable becoming the go-to source for reservations, but users are also raising their level of engagement with the site.
Schonfeld wrote, “Those diners have now written more than 7 million restaurant reviews. As a point of comparison, Yelp has a total of 12 million reviews across all local businesses, and CEO Jeremy Stoppleman considers the those reviews to be Yelp’s single most important competitive advantage.”
Digest that for a second. Yelp, which reviews all types of businesses, not just restaurants, has 12 million reviews, and OpenTable, which exclusively provides restaurant information has 7 million?
OpenTable clearly understands the value of creating a site users want to spend time on, not just log in and log out. By allowing customers to write reviews of their dining experiences the site becomes about something more than just reserving your table.
Additionally, OpenTable is hopping on the “group buying” bandwagon and offering a new weekly special they are calling “Spotlight.” This will operate the same way Groupon, LivingSocial and BuyWithMe do, and offer specials like “$25 dollars for $50 dollars worth of food at Grill 23.”
As RaceTalk commented in a post last week, the group buying concept entices customers to try places they normally wouldn’t because they are being offered a discounted price (recession, anyone?). Additionally, the sites incorporate social media channels allowing users to post their purchase on Facebook, Twitter and more. Some sites also offer referral bonuses to customers who bring in new users.
Should OpenTable decide to incorporate social media sharing on their site and explore referral bonuses, the company’s growth potential is exponential. OpenTable is paying attention to emerging trends and adapting quickly.
Social Media Michelin awards OpenTable three stars!
