Why Press Releases and Web 2.0 Go Together 3


By George

There is some interesting work happening over at Optaros, a next-generation consulting firm. Optaros helps companies build web sites and back end systems using Web 2.0 principals. The company recently converted its own web site to showcase what it means by Web 2.0.

Full disclosure: Racepoint was Optaros’ PR agency of record for more than a year, but we are no longer are engaged with them.

Optaros’ new web site has a fresh look and feel (although some of the dynamic content looks a bit clunky, especially on the home page). Optaros lists its “8 Principals for B2B Marketing 2.0” in the new age of the web. Most of its principals have been said before, but they present it well. However, number 6 really took us by surprise:

“Stop issuing press releases “over the wire.” The first press release was “put on the wire” on March 8, 1954 by PRNewswire to 12 news outlets in New York City. The pricing model is still based on the number of words with the average press release costing between $500 and $1,000 to put “over the wire”. Instead, email them to reporters/ bloggers to build a personal connection and increase the probability of coverage.”

This is why companies shouldn’t take communications advice from marketers. They simply don’t understand public relations. This principal flies in the face of what is happening on the web (and also contradicts Optaros’ 7th principal, which is to syndicate and actively share content).

In the age of interconnectivity and search engine optimization why would a company choose to limit the distribution of its own news? When a press release goes over the wire – it is automatically picked up by dozens (and sometimes hundreds) of online outlets. These “links” immediately push the press release to the top of Google and Yahoo searches.

When Racepoint launched Ringleader, a next-generation mobile advertising network, several weeks ago, its press release held three of the top spots in the first 10 results in a Google search for the company for more than 10 days. That meant anyone conducting a search for “Ringleader” had a 30 percent chance of clicking on a link to the press release.

That’s a powerful mode of communication. If a company was wise enough to include links to additional content in the press release then it now has an opportunity to engage more directly with potential customers.

Press releases are more important than ever. The mistake in Optaros’ thinking is believing that press releases are written for the press. That’s old-fashioned thinking for company touting to be Web 2.0. Press releases are now for everyone: customers, prospects, partners, investors, employees, bloggers, social networks, reporters, editors, and analysts.

Companies should be writing more of them – and distributing them widely through the wires, through RSS, through aggregators and social bookmarking services, and, yes, even directly to reporters when a reporter has asked for a copy of one (and generally before its been widely distributed).

(And on another note: Optaros clearly doesn’t understand how to develop relationships with the press either. One sure-fire way to get off on the wrong foot with a reporter is to clutter up her inbox with press releases she didn’t ask for.)

There’s little doubt that the industry needs to rethink the way they write press releases. We agree with Optaros that companies should kill the corporate voice and engage with everyone in a more straight forward, plain-spoken manner.

Here are some additional details about our philosophy on press releases.

It’s refreshing to see companies like Optaros opening up and communicating better. They are setting an excellent example for other companies to follow.

But they should leave the public relations advice to the experts.

 


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3 thoughts on “Why Press Releases and Web 2.0 Go Together

  • Joan Stewart, The Publicity Hound

    Their advice, I agree is horrible. Here’s why:

    –Bloggers repeatedly preach: “Don’t send us press releases!” They don’t want to be treated like journalists. They want emailed information that is perfect for their audience. In fact, the best way to catch their attention is to not pitch bloggers right out of the gate. Instead, post a comment at their blog, and then post another comment in a week or so. I guarantee, they will know who you are when you email them.

    –Press releases can be posted online for as little s $80 each through a great press release distribution service like PRWeb.

    –Many reporters subscribe to the RSS feeds of press release distribution services. They can specify which industries they are interested in, and the distribution service sends them those releases.

  • Marc Osofsky

    George,

    Thanks for taking the time to comment on our efforts.

    As far as “putting releases over the wire” I agree that greater visibility over the web is obviously helpful – the only issue I have with it is the cost the traditional wire services charge relative to the value.

    Luckily there are many free alternatives that deliver the same desired benefit. Here is a list

    All the best,

    Marc

  • george65

    Hi Marc:
    Good to hear from you. Marc is the VP of Marketing at Optaros and has done a lot of work in creating the new Optaros web site.

    Marc, your worry about cost seems to be a tactical concern rather than a strategic one. I’m not sure global corporations should spend much time worrying about spending between $15,000 to $40,000 a year on global distribution of their news.

    But I will say that greater visibility isn’t just helpful – its crucial to building brand awareness. When press releases show up among the top 10 searches in Google or Yahoo — you’re getting great monetary value.

    The problem with free services that you mentioned is that they aren’t monitored by many news outlets (but I’m not familiar with all of them either). Long-standing wire services like PR Wire and Business Wire have direct links to hundreds of online properties (and will even provide translation services). Publications actually monitor these sites for news (often assigning interns and rookies to watch the wires for news).

    Here’s wishing you continued success at Optaros.